Use code FREESHIP for free shipping on all orders to North America!

Frequently Asked Questions

All Questions are Good Questions

WHAT SIZE AM I FOR THE FANNY PACKS?
Your Bag of Holding Fanny Packs come in 4 different lengths, listed numerically from smallest to largest.

SIZE CHART

The first number of the sizing is the smallest diameter (this is usually the waist size) and the largest size in the measurement is the biggest sizing possible for each fanny (typically cross body or shoulder bag length).

1: 26" - 43"

2: 32" - 49"

3: 38" - 55"

4: 44" - 61"

5: 50" - 68"

Your Bag of Holding aims to be a size accessible brand. Should you require a larger size then the largest listed on the site, please contact us for a free customization.

WHAT IS YOUR REFUND POLICY AND DO YOU ACCEPT RETURNS?
We get it, we impulse buy too!

Your Bag of Holding offers a generous 24 hour refund/order cancellation policy.

All sales made after the 24 hour refund/order cancellation window are final.

YBH does not offer returns.

HOW DOES SHIPPING WORK? HOW LONG WILL IT TAKE?
All YBH products will be shipped through Canada Post. Shortly after shipping you will receive a Canada Post tracking number to follow the status of your bag.
DO YOU DO CUSTOM ORDERS?
We sure do!

We love collaborating with folks to make their dream bag! Please note, due to the high volume of custom requests, we have limited capacity to dedicate to custom projects. Please be aware that all custom orders are subject to approval and all fees will be adjusted accordingly.

All custom orders are final sale.

ONCE I PURCHASE MY BAG AND PASS THE 24 HOUR REFUND POLICY WINDOW

HOW LONG DOES IT TAKE TO FULFILL MY ORDER?

Great question!

Your Bag of Holding bags are all made to order. All bags are hand cut, hand sewn and hand finished. You can expect your order to be fulfilled and shipped in 2 weeks. Don’t worry, you’ll get a tracking number upon shipping.

I LOVE MY BAG SO MUCH, BUT I AM UNFAMILIAR WITH SHEEPSKIN AND SHEARLING.

HOW DO I CARE FOR IT?

Great Question!

Shake it up! Regularly shaking your bag will remove the fine dust and dirt particles that have settled on the surface through regular use. The sooner the bag is “cleaned” or “shook up” after the initial soiling, the better. Attend to liquid spills and stains as quickly as possible! Shearling is water repellent, so you may see that wine that you just spilled pool a bit on the surface before making its way in. This is a great time to spot clean and dab the bag.

Do not rub, brush or massage wool when it is wet. This will lead to matting and discolouration.

WHERE DO YOU SOURCE YOUR MATERIALS?
We know how important it is to understand how our products are made and where they come from, that’s why we’re proud to say that all of the leather and shearling used in Your Bag of Holding bags and accessories are byproducts of the food industry and in using them, are being diverted from the landfill.

Didn't find the Answer?

Lets get talking!