Frequently Asked Questions
All Questions are Good Questions
The first number of the sizing is the smallest diameter (this is usually the waist size) and the largest size in the measurement is the biggest sizing possible for each fanny (typically cross body or shoulder bag length).
1: 26" - 43"
2: 32" - 49"
3: 38" - 55"
4: 44" - 61"
Your Bag of Holding aims to be a size accessible brand. Should you require a larger size then the largest listed on the site, please contact us for a free customization.
Your Bag of Holding offers a generous 24 hour refund/order cancellation policy.
All sales made after the 24 hour refund/order cancellation window are final.
YBH does not offer returns.
We love collaborating with folks to make their dream bag! Please note, due to the high volume of custom requests, we have limited capacity to dedicate to custom projects. Please be aware that all custom orders are subject to approval and all fees will be adjusted accordingly.
All custom orders are final sale.
HOW LONG DOES IT TAKE TO FULFILL MY ORDER?
Your Bag of Holding bags are all made to order. All bags are hand cut, hand sewn and hand finished. You can expect your order to be fulfilled and shipped in 2 weeks. Don’t worry, you’ll get a tracking number upon shipping.
HOW DO I CARE FOR IT?
Shake it up! Regularly shaking your bag will remove the fine dust and dirt particles that have settled on the surface through regular use. The sooner the bag is “cleaned” or “shook up” after the initial soiling, the better. Attend to liquid spills and stains as quickly as possible! Shearling is water repellent, so you may see that wine that you just spilled pool a bit on the surface before making its way in. This is a great time to spot clean and dab the bag.
Do not rub, brush or massage wool when it is wet. This will lead to matting and discolouration.